FAQs
❓ FAQs – Hompelamba
We’ve put together some of the most frequently asked questions to help you find answers quickly 🕒. If you don’t see your question here, feel free to contact us anytime!
🛍️ Orders & Payments
Q: How can I place an order?
👉 Simply browse our store, add items to your cart 🛒, and proceed to checkout. Follow the steps to complete your purchase.
Q: What payment methods do you accept?
👉 We accept major credit/debit cards 💳 and other secure payment options available at checkout.
🚚 Shipping
Q: Do you offer free shipping?
👉 Yes! We offer FREE shipping on all orders 🎉.
Q: How long does shipping take?
👉 Orders are processed in 1–2 business days, and delivery takes 4–7 business days 📦.
Q: Can I track my order?
👉 Yes! Once your order ships, we’ll send you a tracking number via email 🔎.
🔄 Returns & Refunds
Q: What is your return policy?
👉 We offer a 30-day return policy 🗓️. Items must be unused, in original condition, and in their original packaging.
Q: How long does it take to get my refund?
👉 Refunds are processed within 5 business days after we receive and inspect your return 💰.
👩💻 Customer Support
Q: How can I contact you?
👉 You can reach us anytime via:
📧 support@Hompelamba.shop
📞 +44 7050608557
Q: What are your customer service hours?
👉 Monday – Friday: 9:00 AM – 6:00 PM
👉 Saturday: 10:00 AM – 4:00 PM
👉 Sunday & Holidays: Closed